You can quickly and easily fill in the details of the fault using our online form. We will promptly arrange for a pick-up of your tools by our contract courier.

Do you need help? If you have any technical question, write to us. We will answer to you as soon as possible.

If you bought your tools in a brick-and-mortar shop, register them and you will not need to keep the purchase documents or warranty certificates.

Any problems with the quality of goods or with the delivery? Write to us and we will do our best to solve your problem as soon as possible.

Received orders will be prepared, checked, packed and handed over to the courier usually on the next working day.

HERMAN provides an above-standard warranty for tools for three years from the date of sale of the product to the end user.